If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.
Course Objectives:
You will learn to install, upgrade, repair, configure, optimize, troubleshoot, and perform preventative maintenance on basic personal computer hardware and operating systems.
Course Audience:
The target student is anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. Possible job environments include mobile or corporate settings with a high level of face-to face client interaction, remote-based work environments where client interaction, client training, operating systems, and connectivity issues are emphasized, or settings with limited customer interaction where hardware activities are emphasized. In addition, this course will help prepare students to achieve a CompTIA A+ Certification.
Course PreRequisites:
Students taking this course should have the following skills: End-user skills with Windows-based personal computers, including the ability to: Browse and search for information on the Internet. Start up and shut down the computer. Log on to a computer and computer network. Run programs. Move, copy, delete, and rename files in Windows Explorer. Basic knowledge of computing concepts, including:
The difference between hardware and software.
The functions of software components, such as the operating system, applications, and file systems.
The function of a computer network.
Course Outline:
Outline
Chapter 1: The A+ Exam, and the 2009 objectives
Chapter 2: The Logical Flow of Information
Chapter 3: The Visual PC w/Exam
Chapter 4: Bits, Bytes, and Megabytes
Chapter 5: Operating Systems w/Exam
Chapter 6: Windows Basic Training w/Exam
Chapter 7: Electricity & Safety w/Exam
Chapter 8: The CPU w/Exam
Chapter 9: RAM w/Exam
Chapter 10: Motherboards & BIOS w/Exam
Chapter 11: The Expansion Bus, IRQs & IO Addresses w/Exam
Chapter 12: Disk Storage, Floppy Disks, CDs, SCSI, and RAID w/Exam
Chapter 13: Video and Sound w/Exam
Chapter 14: Command Line Functions w/Exam
Chapter 15: Windows 2000 Family w/Exam
Chapter 16: Windows XP Family w/Exam
Chapter 17: Windows Vista Family
Chapter 18: Printers, Scanners, PDAs, & Digital Photography
Chapter 19: Portable PCs
Chapter 20: Networking w/Exam
Chapter 20A: TCP/IP
Chapter 20B: TCP/IP and Internet
Chapter 21: Network Security w/Exam
Chapter 22: Windows 7
Chapter 23: Troubleshooting & Customer Service
Chapter 24: Backing Up