Course Outline:
o Troubleshooting Methodology
o Logon Issues
o User Sessions
o Server Resources
o Exercise 1-1: Troubleshooting an AppCenter Issue
o Exercise 1-2: Troubleshooting Web Interface and XML Issues
o Exercise 1-3: Troubleshooting Launching a Hosted Application
o Exercise 1-4: Troubleshooting Streaming Applications
Module 2: Scaling the XenApp Environment
o Farm Configuration Recommendations
o Farm Scalability
o Scripted Installation
o Server Build Scripting
o XenApp Server Templates
o Data Store Database Migration
o Dedicated Data Collector
o Web Interface Planning
o Delivery Services
o XenApp and XenDesktop Integration
o XenApp and Provisioning Services Integration
o XenApp and Merchandising Server Integration
o Exercise 2-1: Preparing to Clone a XenApp Server
o Exercise 2-2: Cloning a XenApp Server
o Exercise 2-3: Preparing a XenApp Server for Scripted Configuration
o Exercise 2-4: Performing a Scripted Configuration
Module 3: Creating Farm Redundancy
o Eliminating Single Points of Failure
o Disaster Recovery
o Load Balancing
o XenApp and NetScaler Integration
o Exercise 3-1: Load Balancing Web Interface and XML Services Using Citrix NetScaler
o Exercise 3-2: Testing Load Balancing through Citrix NetScaler
o Exercise: 3-3: Installing and Configuring Web Interface on Citrix NetScaler
Module 4: Maintaining the XenApp Environment
o Farm Setting Migration
o Data Store Database Maintenance
o Data Store Database Recovery
o Local Host Cache
o XML Service Overview
o Routine Operations
o Power and Capacity Management
o Exercise 4-1: Updating the Mozilla Firefox Streaming Profile
o Exercise 4-2: Performing Data Store Maintenance Commands
o Exercise 4-3: Configuring Power and Capacity Management
o Exercise 4-4: Creating a Restart Schedule for the XenApp Servers
Module 5: Optimizing the XenApp Environment
o Performance Tuning
o Windows Server Tuning for XenApp
o XenApp Tuning
o Virtual Memory Optimization
o CPU Optimization
o Virtual Machine Sizing
o Multi-Streaming
o Accelerating ICA Traffic with Branch Repeater
o QoS through Branch Repeater
o Exercise 5-1: Enabling Multi-Stream ICA Policies for Specific ICA Traffic
o Exercise 5-2: Enabling CPU and Memory Optimization
Module 6: Optimizing the User Environment
o Access methods
o Application Compatibility
o Application Streaming
o General Guidelines For Improving Application Performance
o User Profiles
o Session Pre-Launch
o User Connection Configuration
o Exercise 6-1: Configuring Profile Management
o Exercise 6-2: Profiling an Application Requiring A Service
o Exercise 6-3: Configuring Session Pre-Launch
Module 7: Optimizing Printing
o Printing Architecture Review
o Managing Printers
o Citrix Universal Printer
o Printing Performance Policies
o Non-Native Printer Drivers
o Printer Driver Isolation
o Printing Tools
o Troubleshooting Printing
o Exercise 7-1: Verifying Printer Driver Compatibility with XenApp
o Exercise 7-2: Replicating Print Drivers Using PowerShell
o Exercise 7-3: Troubleshooting a Printer Issue with the Citrix Group Policy Modeling Wizard
Module 8: Securing XenApp
o Setting Rights and Permissions
o XenVault
o SSL Certificates
o XenApp Security with Access Gateway
o Exercise 8-1: Creating and Distributing a Root CA Certificate
o Exercise 8-2: Encrypting External ICA Traffic Using ICA Proxy
o Exercise 8-3: Restricting External Application Access
o Exercise 8-4: Encrypting XML Traffic With SSL Relay
Module 9: Monitoring XenApp with Standard Utilities
o XenApp Monitoring
o XenApp Utilities
o Citrix Utilities
o Third-party tools
o Execise 9-1: Using Desktop Director to View Session Data
o Exercise 9-2: Monitoring XenApp using Performance Monitor
o Exercise 9-3: Monitoring XenApp Using Command Line Utilities
Module 10: Monitoring XenApp with EdgeSight
o EdgeSight Components
o Real-Time Information
o Reports
o Alerts
o Active Application Monitoring
o Exercise 10-1: Viewing EdgeSight Historical Data
o Exercise 10-2: Viewing EdgeSight Real-Time Data
Module 1: Troubleshooting the XenApp Environment